Refund policy

Due to food safety risks and the nature of our products, we do not accept returns once the order has been delivered to the customer. All sales are final.

Once the preparation of your order has begun, no changes, modifications, or cancellations can be made.

Hugsy Cookies is not responsible for products that may be affected by high temperatures during the delivery process.

You may contact us at any time via email to discuss any issues with your order and explore alternative solutions.